Returns & Refund Policy
📦 Shipping & Return Policy
🚚 Shipping Information
We offer fast and reliable shipping across the U.S.
- Processing Time: All items are made to order. Please allow 8–10 weeks for production before shipping.
- Shipping Time: Orders typically arrive within 5–10 business days once shipped.
- Carriers: We use trusted shipping providers and offer tracking for all orders.
- Shipping Cost: Calculated at checkout based on your location and order size.
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Note: Larger furniture items may ship via freight and require delivery scheduling.
- 🔁 Returns & Exchanges
- We want you to love your purchase. If you're not satisfied, we’re here to help.
- Returns accepted within 7 days of delivery
- Items must be in unused, original condition and with all original packaging
- Return shipping costs are the responsibility of the customer unless the item is damaged or defective
- 📷 Damaged or Incorrect Orders
- If your item arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos of the issue. We’ll make it right.
- 📧 Email us at info@rdesignsfurniture.com.
📱 Call or text: 1 (917) 693-3509
- ❌ Non-Returnable Items
- Custom-made or personalized pieces
- Sale or clearance items
- 🤝 We're Here to Help
- Need assistance? Have a question about your order?
Feel free to contact us — we’re always happy to help.